Delivery

At John Moore the customer is always our first priority; we will always endavour to delivery your order to any UK location, within a specific duration, at a convenient time to suit your business needs.

 

We consistently use the same reputable courier and haulage companies as part of our dedicated supply-chain, in order to guarantee that your order reaches you in a safe and timely manner. Stock items will be delivered within 24 hours, provided the order is placed before 16.00 GMT.

Customer Service

The minimum lead-in time for items manufactured in-house, such as cutting edges and recycling hammers will inevitably vary according to the size of the order. However, please advise us of your situation and we will do our utmost to meet your delivery deadline. We have a number of different machine centres, for both drilling and cutting, hence flexible production planning is a distanct, unique feature of John Moore and the way we work.

Personal Visits

Alternatively, if the timing of your order coincides with a new query in relation to other items of your plant or machinery, we are more than happy to send a representative from the company out to your location, in order to not only deliver your goods quickly, but also to discuss any new issues you feel we may be able to assist you with.